| AT THE SUPERMARKET |
| Would you like us to pack for you? |
| Don’t worry about it. |
| Excuse me, you have jumped the queue. |
| Here, we have self-service cash desks so you don’t have to queue. |
| I’ve been waiting for half an hour. |
| It’s my turn. |
| Please keep my place in the queue. |
| Please, could you open another check out? |
| Sorry to keep you waiting, Madam. |
| Yes, go ahead. |
| FIND A STORE |
| Is there a bookshop near here? |
| How do I get to the butcher’s, please? |
| Is there a chemist’s in the area? |
| It’s about five minutes on foot. |
| It’s quite far. |
| Where is the nearest baker’s? |
| Yes, it’s very near here. |
| OPENING HOURS |
| What time do you open? |
| Are you open on Sundays? |
| It’s open 24/7 (24 hours a day / 7 days a week). |
| We are open all day. |
| We close at 7 p.m. |
| We’re closed at lunchtime, between 12 and 2 p.m. |
| We’re open from 9 a.m. till 6 p.m., Monday to Friday. |
| What time does the shop close? |
| FINDING THE RIGHT DEPARTMENT |
| Where can I find electronic goods? |
| Could you tell me where the frozen food section is? |
| I like the fresh food section in this supermarket. |
| What floor are children’s clothes on? |
| Where’s the section for men’s wear? |
| TALK TO THE SALESPEOPLE |
| Hello. What can I do for you? |
| Anything else? |
| Are you being served? Is someone waiting on you? |
| Are you looking for anything in particular? |
| Can I help you? |
| Did you find everything okay? |
| Do you have batteries for my camera? |
| Do you have this item in stock? |
| Do you sell batteries here? |
| How much / many would you like? |
| I am looking for souvenirs. |
| If you need me, just let me know. / If you need any help, be right here. |
| It’s not what I’m looking for. |
| No, I’m just browsing. Thanks anyway. |
| Sorry, we don’t have any left. |
| Will that be all for today? |
| ASK ABOUT PRICES |
| How much is this book? |
| How much does this cost? |
| I can’t afford it. |
| OK, take this one. |
| That one is 10€. |
| That’s too expensive. |
| Would you have something less pricey? |
| AT THE CASH REGISTER |
| Please pay at the counter. |
| Are you in the queue? |
| Can you gift-wrap it for me? |
| Could I have a receipt? |
| Do you have a loyalty card? |
| Does this come with a guarantee? |
| It comes with a one-year guarantee. |
| It’s for a present. |
| Next, please! |
| This counter is closed. |
| Would you like a bag? |
| AT THE TIME OF PAYMENT |
| That comes to $25. |
| Can I pay by cheque? |
| Do you take credit cards? |
| Don’t lose your receipt! |
| Enter your PIN nurnber, please. |
| Here is your change. |
| Here’s 30 € |
| How would you like to pay for this? |
| I don’t have any money on me. |
| I only have a 20-pound note. |
| I’ll pay in cash / by card. |
| We don’t take foreign cards. |
| Will that be cash or credit? |
| You can remove your card. |
| THE PROBLEMS |
| There’s something wrong with my phone. |
| Could I have a refund? |
| How long will it take? |
| I can do it straight away. |
| I’d like to change this for a different size. |
| I’d like to return this. |
| It’ll be ready by tomorrow. |
| We can’t do it here. |
| We’re going to send it back to the manufacturer. |
| Will you be able to repair it? |
| THE SALES |
| It’s on sale so there are no refunds or exchanges. |
| Buy 1 get 1 free. |
| Can you give me a little discount? |
| Is this item in the sale? |
| Special offer. |